Owner FAQs

We manage a wide range of property types, including single-family homes, condominiums and multi-family (2-4 unit) properties.

Our management services are tailored to the unique needs and goals of each property. This personalized service helps you earn maximum return on investment.

We proudly serve Indianapolis, Fishers, Carmel, Greenwood, Noblesville, Plainfield, Westfield, Brownsburg, Avon, Whitestown, Camby, Lebanon, Zionsville, and surrounding areas.

We provide full-service property management, including marketing your property, thoroughly screening applicants, drafting and managing leases, collecting rent, coordinating routine and emergency maintenance, conducting move-in and move-out inspections, and providing detailed financial reporting.

We handle every aspect of property management so you can enjoy passive income without the daily responsibilities or headaches.

We invest in professional photos, write compelling descriptions, and advertise on top rental sites, social media, and local networks. We also use highly visible signage and rely on word-of-mouth referrals through our trusted local network.

This helps us find a large pool of prospective tenants quickly!

No percentage markups on maintenance — ever. Unlike some companies, we do not profit when your maintenance costs increase. Instead, we charge a flat, low-cost coordination fee for each maintenance request. That means whether an appliance needs a small fix or full replacement, our incentive is the same: helping you make the most cost-effective decision for your property.

Yes. We are experienced in supporting seasoned investors and homeowners who decide to rent instead of sell. Our team guides you step-by-step through leasing, legal compliance, repairs, rent collection, and tenant relations — handling the heavy lifting so you can enjoy a passive investment experience. We keep you updated before key decisions arise, ensuring full transparency without the stress.

Rental pricing depends on the property’s location, condition, amenities, age, and current demand in the local market. Setting the right price is critical — too high and the home sits vacant, too low and you leave profit on the table.

Indiana Property Management Group conducts a detailed market analysis using comparable rentals, vacancy data, school district insights, and seasonal trends in Central Indiana. We’ll recommend a rent amount designed to maximize your occupancy and long-term returns.

We evaluate credit history, verify employment and income, review rental history, and check criminal background and eviction records. Our screening works! We had NO EVICTIONS in 2025 across our portfolio of hundreds of units under management.

We manage all property-related issues. This includes any tenant-caused damage.

If damage occurs beyond normal wear and tear, we document the situation, assess the cost of repairs, and work with the tenant to resolve the issue. Typically, we will deduct costs from the tenant’s security deposit to cover the repair costs.

Tenants pay rent through a secure online portal, which offers multiple payment options. This makes it convenient for them and encourages timely payments.

Once we receive payment, we transfer the funds directly to your account. With us, you no longer have to chase tenants or manage difficult conversations about late payments.

We have a detailed process around handling late payments. If a tenant fails to pay rent on time, we send reminders and communicate with the resident to resolve the issue. But if nonpayment persists, we take legal action in accordance with Indiana law, including sending notices and filing for an eviction.

We handle all maintenance services, including routine inspections, preventive maintenance, seasonal upkeep, and emergency repairs. We coordinate repairs with trusted local vendors to ensure repairs are completed professionally and at a fair cost.

We take care of maintenance so you never have to deal with late-night or weekend phone calls, or uncertainty about the condition of your property.

Yes, we provide financial reporting! Every property owner has access to our secure online owner portal, where you can view all financial information related to your property.

You can view monthly and annual income and expense statements, track rent collection, management fees, maintenance costs, and any other charges. This transparency ensures that you are fully informed about the performance of your investment at all times.

At Indiana Property Management Group LLC, we comply with Indiana landlord-tenant laws in all we do. Whether we’re drafting legally compliant leases, serving notices according to state requirements, or managing evictions, we understand and fully comply with all applicable laws.

This reduces the risk of costly mistakes.

We manage all aspects of tenant turnover. For move-ins, we conduct detailed inspections, document the property’s condition, collect deposits, fees, and first month’s rent. We also provide guidance on property rules and tenant portal use.

For move-outs, we schedule final inspections, oversee necessary repairs and cleaning, and process security deposits according to Indiana landlord-tenant laws.

We are a unique company. Our founder began managing real estate in Central Indiana in 2003. He has his own rental portfolio and has been flipping homes for 20 years. We understand what it means to own real estate as an investment and we treat each property as if it was one of our own. Many people on our staff have been part of the Indiana Property Management Group team for years and we operate like a family.

We’re dedicated to providing property owners with peace of mind and reliable income as we protect and maximize their investment. Contact us today to learn more!

You can either reach us through the online owner portal, by email at info@indianapmg.com or by phone at 463-777-1112.